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What can I do if Virgin Media send to credit agencies that threaten consumers?

I had requested the disconnection of their broadband services for weeks. Since his only response was to recognize web forms and not get a decent service in any case, I canceled the direct debit bank, by having at most a fraction of 18 pounds, but not credit my account for the replacement of a damaged cable modem, as said would. Any attempt to contact them if the results to be referred to another department. They do not answer my emails or letters. They seem to think I owe them 51 pounds (I requested a full statement) and threatening to disconnect my service (which is what I wanted) and I report to credit agencies, consumers, I do not really want. I know how much I spent on the left of calls to technical support as an alternative line-up of the Internet and make statements they do against me met with a counterclaim. If you report me I have a right of reply?

Do whatever writing from now. And keep copies. They can, and probably already sent the information to the credit bureau. Do not pay what you should not. Applying by mail full price (assuming that the quote in UK Freedom of Information and Data Protection Act 1998 Act and state that they are putting in writing, which has 14 days to submit information requested back to you). If they do to reconnect, go to the Financial Ombudsman. The liklihood of ignoring them, is thin, so you should get an answer desired. Once can then make a more informed choice about whether you need to pay this money or not. Do not put that "said" credit. These things are often lost in the system. If informed Exeprian / Equifax only thing you can do is pay in either all, or get in contact with the back and they information on its debt satisfied. This is the biggest problem with online credit record. Any person may contact these companies and who owes them money. And once there, he is 6 years old, unless you pay to have it removed. This also happens to anyone in your family with a similar name (say they are partners Smith S and both appear in each record). All people living at home n the past is recorded as if to seek a declaration on their part that demonstrate their lack of financial relationship with the person. Good luck with it!

CONSUMER CREDIT 05